Privacy policy

Last Updated: March 2025

LD Stays Ltd ("we," "our," "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following:

Personal Details – Name, contact information (email, phone), and identification (passport, driver’s licence).

Booking & Stay Information – Reservation details, payment information, and guest preferences.

Website & Communication Data – Cookies, IP address, and interaction with our website or customer service.

2. How We Use Your Information

We use your information to:

Manage reservations, process payments, and provide accommodation services.

Respond to inquiries and offer customer support.

Improve our services, website, and guest experience.

Send promotional offers (only with your consent).

3. Sharing Your Information

We do not sell or trade your data. However, we may share it with:

Trusted Service Providers (e.g., payment processors, IT support) to deliver our services.

Legal Authorities if required by law or to protect our business interests.

4. Data Security

We take appropriate measures to safeguard your personal data from unauthorised access, loss, or misuse.

5. Your Rights

You have the right to:

Access, correct, or delete your personal data.

Withdraw consent for marketing communications.

Object to data processing under certain circumstances.

6. Cookies & Website Tracking

We use cookies to improve website functionality and user experience. You can manage cookie preferences in your browser settings.

7. Updates to This Policy

We may update this policy from time to time. Changes will be posted here with the latest update date.

8. Contact Us

For privacy-related inquiries, contact us at hello@ldstays.com.

9. Consent

By using our services, you agree to the terms of this Privacy Policy.

LD Stays Ltd
ICO Registration Number: ZB613511